Privacy policy

Boneanthony ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect when you visit boneanthony.com, how we use it, and the rights you have over your data. It applies to all customers and visitors of our Site.

We collect two kinds of information about you:

• Contact details: name, email address, phone number
• Shipping & billing addresses
• Order history and items purchased
• Communications you send us (e.g. support enquiries, WhatsApp messages, contact-form submissions)
• Account credentials if you create a customer account

• Device data: browser type, operating system, device identifiers
• Usage data: pages visited, time on site, referring URL
• Approximate location (from IP address) for shipping and fraud-prevention purposes
• Cookies and similar technologies (see the "Cookies" section below)

Payment is processed by our payment partners (e.g. Razorpay, Shopify Payments). We do not store your card numbers, UPI PINs, or net-banking credentials on our servers.

We use your information to:

• Process, fulfil, ship, and track your orders
• Communicate with you about your order, account, or enquiry
• Provide customer support (over email, WhatsApp, or the contact form)
• Send you marketing emails or messages — only if you have opted in (you can unsubscribe anytime)
• Improve our products, store experience, and content
• Detect, prevent, and investigate fraud or abuse
• Comply with legal obligations (tax, accounting, regulatory requests)

We use cookies and similar technologies to keep you signed in, remember your cart, understand how visitors use the Site, and (with your consent) measure the performance of marketing campaigns.

Categories of cookies we use:

• Essential cookies — required for the Site to function (cart, checkout, login). These cannot be disabled.
• Analytics cookies — help us understand which pages and products are popular.
• Marketing cookies — used by partners (e.g. Meta, Google) to show you relevant ads. Only set if you consent.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

We never sell your personal information. We share it only with trusted partners who help us run the business, and only as needed to deliver our service:

• Payment processors (e.g. Razorpay, Shopify Payments) — to process payments securely.
• Courier partners — to deliver your order, including name, address, and contact number for delivery.
• Hosting & e-commerce platform (Shopify) — to operate the Site.
• Analytics & marketing tools (e.g. Google Analytics, Meta) — only with your consent.
• Government or law-enforcement authorities — when required by Indian law or in response to valid legal process.

We keep your personal data for as long as necessary to fulfil the purposes set out in this policy — and for as long as required by applicable law (typically up to 7 years for tax and accounting records). After this period, your data is securely deleted or anonymised.

Under applicable Indian data-protection law, you have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete data
• Delete your data, subject to legal retention obligations
• Withdraw consent for marketing communications at any time
• Object to certain processing of your data
• Lodge a complaint with the relevant data-protection authority

To exercise any of these rights, write to support.boneanthony@gmail.com. We will respond within 30 days.

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse — including HTTPS encryption in transit and access controls on our systems. No method of internet transmission is 100% secure, but we work continuously to safeguard your information.

Our Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us so we can promptly delete it.

Some of our service providers (e.g. Shopify, Google) may store or process your data outside India. Where this occurs, we ensure that appropriate safeguards are in place and that the providers offer a comparable level of data protection.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with a revised "Last updated" date. For material changes we will notify you by email or a prominent notice on the Site.

For any privacy questions or to exercise your rights, please reach out:

• Email: support.boneanthony@gmail.com
• WhatsApp: +91 87809 00474
• Address: 4th Floor, 176, Gruham Icon, Kosad, Amroli, Surat — 394101, India