Shipping & delivery

Shipping policy

We are committed to delivering your favorite fragrances safely and quickly across India.

Last updated: May 12, 2026

Shipping timeline

  • Orders are usually processed within 12–24 hours after confirmation.
  • Standard delivery time is 3–7 business days, depending on your location.
  • Metro cities may receive deliveries faster, while remote areas can take slightly longer.

Shipping charges

  • Free shipping on prepaid orders above ₹499.
  • A small shipping fee may apply on low-value or Cash on Delivery (COD) orders.

Order tracking

Once your order is shipped, you will receive:

  • Tracking ID via SMS, email, or WhatsApp
  • Courier partner details to track your package in real-time

Delivery delays

Delivery may occasionally be delayed due to:

  • Weather conditions
  • Public holidays
  • High order volumes
  • Courier partner issues

In such cases, we appreciate your patience and support.

Important notes

  • Please ensure your address and contact details are correct while placing the order.
  • If the package appears damaged or tampered with on arrival, please do not refuse delivery — accept it and contact us within 24 hours.

Questions about your shipment?

Our support team is here to help. We typically respond within 24 hours.

Contact support